Keep It Professional

$23.99 $9.99

Sale!

Keep It Professional

$23.99 $9.99

This handbook was written to truly educate, motivate and inspire you to develop a servant’s heart, apply the customer service principles to your everyday life and become a true professional at serving others. In 23 years as a beauty consultant, image enhancement technician, entrepreneur and owner of Eleth Beauty Palace, word of mouth has been my sole form of marketing so I have been able to build my business on the customer service principles in this book to create a satisfied, excited, enthusiastic, loyal client base.

Available for Purchase on:

AmazonKindleNook

[ed_download_file id =”3837″ title=”yes” show_content=”yes” style=”normal”]

SKU: 9781628718416. Category: .

This handbook was written to truly educate, motivate and inspire you to develop a servant’s heart, apply the customer service principles to your everyday life and become a true professional at serving others. In 23 years as a beauty consultant, image enhancement technician, entrepreneur and owner of Eleth Beauty Palace, word of mouth has been my sole form of marketing so I have been able to build my business on the customer service principles in this book to create a satisfied, excited, enthusiastic, loyal client base.

These principles have been instrumental in my success attracting and maintaining clientele. I not only still have the handful of clients that started with me when I moved to Florida in 1994, but more than 80 percent of my current clients have been with me for at least 10 years, which speaks volumes about the experience they have each time they come to the Palace. Our goal is to add value to each person who enters the door; we have been successful in doing so year after year.

Additionally, I have used the enclosed communication, telephone etiquette, teamwork, cultural sensitivity, character qualities, conflict management and self-development principles to develop, train, empower and prepare young ladies in an internship program, helping them to develop these leadership qualities and a servant’s heart so that they can become successful in their respective fields. The self-esteem, self-confidence and personal growth that come from giving excellent service at all times and being the best you can will cause you to be respected. Also, the value you add to your business, your family, your company, your team and your organization only adds up to profit you in every area of your life, which is true success.

Available for purchase on:

 

Amazon Kindle Nook

 

Reviews

  1. Eleth Smith

    :

    A review from Amazon about my book.

    Customer service principles for life and business
    By Stephanie N. Outten on February 18, 2014
    Format: Paperback
    Eleth Smith does an excellent job of outlining common sense customer service principles in her book, Keep It Professional. The book breaks down, in layman’s terms, ways to ensure you are providing your clients/customers with grade A service and doing so with a servant’s heart.

    I love the section on Self-Development. She turns BUILDING SELF ESTEEM into an acronym that gave me a new perspective. I plan to use that acronym as a guideline for my personal and professional life. I would recommend this book to anyone starting a business, working to maintain a business, trying to save a dying business, or anyone wanting to know how to be a servant in their everyday life.

    Thank you, Eleth Smith, for stepping out on faith to share the principles of customer service that God has placed on your heart.

    Stephanie Outten

  2. Eleth Smith

    :

    A review from Amazon about my book.

    Great Book
    By Mona Downing on March 31, 2014
    Format: Paperback Verified Purchase
    I especially liked the chapter on character it applies to every area of my life. God continues to bless you.

  3. Eleth Smith

    :

    A review from Amazon about my book.

    Good reading
    By Michigander on March 23, 2014
    Format: Paperback Verified Purchase
    Very clear message on being professional. Simple and effective map to being a better professional. I shared the book with several people in customer service.

  4. Eleth Smith

    :

    A review from Amazon about my book.

    easy to understand.
    By Hyacinth Thompson on March 21, 2014
    Format: Paperback Verified Purchase
    It is simple and easy to understand. Very informative. It is a must read for young and upcoming professional. You will be happy you read this book.

  5. Eleth Smith

    :

    A review from Amazon about my book.

    A great guide to professional SUCCESS!!
    By dingding on March 16, 2014
    Format: Paperback Verified Purchase
    I finally received my book on 03-14-14 and I was so engrossed that it only took me two days to read..this book is the ultimate guide to better customer service. The author addressed the issues that often occur in the workplace, and I hope the readers will see the importance of being a servant and treating both internal ad external clients with respect and gratitude…GREAT READ!!!! Thank you Eleth M.Smith

Add Review

Keep It Profressional

Add a review